The US size on the box is not what I ordered. Should I return them?
The green box your Kenkoh’s arrived in has a sticker showing a picture of the sandal and four size numbers. Please note that the US size depicted is the US Ladies size even though the sandal is unisex (US Ladies size also appears on the bottom of your Kenkoh’s). US Men’s sizes are always US Ladies size minus 1.
- For example, if you ordered a US Men’s size 6, the sticker on your box sticker and your Kenkoh sandals will show US 7 together with 24 cm.
- The top number SIZE 24 cm is the Kenkoh Size, the measurement in cm of the insole at the center line.
- The sticker also shows European and UK equivalents. We’re grateful that people around the world are reaping the benefits of Kenkoh!